![]() We won't tolerate rudeness and verbal aggression towards our team, and we reserve the right to exclude anyone who treats our team with disrespect from our app and community. Our Community Guidelines also apply to your interactions with our Support team – please be respectful. ![]() Please only send us one request – we will get back to you as soon as we can. While we understand it may be frustrating not to receive a response right away, sending multiple requests will only slow down our response time. If you're contacting us about a different issue, we will get back to you as soon as we can, too, but it may take a bit longer. If you are experiencing any of these issues, please send us your request through the app or our Support website, selecting the appropriate options. Ci-dessous figurent les informations utiles vous permettant de joindre le service client TAPTAP par téléphone depuis la France mais également, si TAPTAP le permet, depuis l’étranger.Attention de bien vérifier les horaires d’ouverture du service client TAPTAP avant votre appel. Our Support team is extremely busy at the moment and we need to prioritise abuse reports, issues accessing accounts and issues with Majestic Membership and Pings while we put the right measures in place to provide a timely support for all our members. If your issue is urgent, we will get back to you as soon as we can. The email address linked to your Feeld account, your Feeld ID if you log in using Facebook, or details about your profile (imaginary name, age, gender and approximate location) if you log in using your Apple ID. Par exemple, pour effectuer un transfert via Taptap Send, on vous demandera de vérifier votre identité en entrant un mot de passe unique, un code SMS ou un NIP temporaire. Version of the Feeld app you've installed La 3D Secure ajoute une couche supplémentaire de sécurité aux transactions en ligne. Screenshots or screen recordings of the issue You can also send us your requests and suggestions to Don't forget to send us any additional details that may help us investigate the issue you're having: To save time, include the email address linked to your Feeld account, your Feeld ID if you log in using Facebook, or details about your profile (imaginary name, age, gender and approximate location) if you log in using your Apple ID. Send us any additional details that may help us investigate the issue you're having: screenshots, screen recordings, version of the Feeld app you've installed and version of your operating system. Tap the messenger button you will find at the bottom-right corner of the website. Don't forget to include your email address, so we can answer your request. Fast remittances: normally within minutes Safe & secure service: your card is protected by bank-level security and encryption. If you can't access the Feeld app on your phone, you can also contact us from any web browser. It’s as simple as tap, tap, send - fast and convenient for you and your family back home. You can also send us screen recordings, but you'll need to send those via email (you'll find how below). Send us any additional details that may help us investigate the issue you're having: screenshots, version of the Feeld app you've installed and version of your operating system. Select the options that best describe your request. ![]() If you choose the options that best describe your request, we will be able to understand the issue you're having at a glance, and will help us prioritise it better. This is the best way to contact Support, as your account details will be pre-filled when you contact us. Get in touch in the best way for you, and we'll do everything we can to help. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire.If you need help with the app, or if you want to report an incident, you can contact our Support team Veuillez trouver ci-dessous quelques informations utiles pour aider votre bénéficiaire à retirer son transfert MTN au Cameroun : Pour accéder à son compte MTN mobile afin de consulter le solde et les dernières transactions ou de modifier ou réinitialiser le code PIN, votre bénéficiaire doit composer 126 et choisir loption 7 'Mon. Et, si cela ne fonctionne pas dans une agence, c’est toujours utile d'essayer dans une autre.S’il a besoin d'une aide supplémentaire, votre bénéficiaire peut contacter MTN par messagerie instantanée ici : ou en remplissant le formulaire.Pour trouver les points de retrait MTN les plus proches, veuillez consulter la liste suivante :.S'il a oublié son code PIN, votre bénéficiaire doit composer *126#, choisir l'option 7 "Mon compte" et suivre les étapes indiquées.Pour accéder à son compte MTN mobile afin de consulter le solde et les dernières transactions ou de modifier ou réinitialiser le code PIN, votre bénéficiaire doit composer *126# et choisir l'option 7 "Mon compte" ou se rendre sur pour accéder à son compte depuis un ordinateur.Veuillez trouver ci-dessous quelques informations utiles pour aider votre bénéficiaire à retirer son transfert MTN au Cameroun :
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